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Keysight Technologies, a technology company that helps enterprises, service providers and governments accelerate innovation to connect and secure the world, has opened a new site in Mulgrave, Victoria to offer a true one-stop shop for calibration needs.
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Following the acquisition of Thales Calibrations Services (TCS) in late 2018, Keysight has combined the two separate sites into one that includes administration, sales and marketing as well as the lab, and repair and logistics.
The new site will mean that customers can manage services for all instruments from one supplier to improve operational performance, reduce logistical complexity and improve turnaround time.
With the two companies now truly combined, existing and new customers can easily leverage the capability made possible by the Thales acquisition and vice versa. This includes the existing comprehensive electrical scope of accreditation, dimensional metrology, heat and temperature, pressure, trade measurement, on-site calibration and related support and services for industries including government and defence, commercial, medical, petro-chemical and pharmaceutical.
Steve Karandais, Keysight Australia’s general manager, said, "Customers in all industries are currently being challenged by new technology and devices, many of which need to be tested with high performance instruments that need to be calibrated.
"The equipment may come from different vendors and have different maintenance schedules which all need to be tracked and managed, and this is only set to increase in the future. With the businesses now combined, Keysight is looking to offer extended services for all equipment vendors to all customers to fuel growth in the region."
A poor or incomplete calibration can lead to significant errors in measurements. Further, the time to develop a product may exceed original schedules and production yields may be too low if the test instruments are not performing to specification. If test instruments are not measured during calibration to the right specifications, the devices being tested are at risk, which can be costly.
Keith Baucke, Keysight Australia services business manager, said, "A detailed calibration report is the only way to verify that instruments are performing to specification. Keysight’s customers can be confident that we have the knowledge and expertise, backed by ISO 17025 accreditation, and now the combined site, to meet all of their calibration, asset management and support services needs in one place."
Today, Keysight Australia performs more than 16,000 calibrations a year for a growing list of Keysight and non-Keysight electrical, physical, dimensional and optical instruments.
