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Serco Australia to call Adelaide home


Serco Australia has confirmed that it has finalised a lease and fit-out of its new headquarters in Adelaide, which will manage the company’s human resource functions for the Asia Pacific.

The Grenfell Street office in Adelaide’s Central Business District will house nearly 100 staff to operate Serco’s HR services for the company across Australia, New Zealand and Hong Kong.


These services include:

  • resourcing
  • HR advisory
  • payroll
  • property and facility services
  • support for Serco’s 9,000 employees across the Asia-Pacific region

Serco Australia chief human resources officer Julie Carroll said the Adelaide headquarters will play an important role in ensuring the needs of employees could be met 24/7.

“We have had operations in South Australia for 20 years and have run our shared services from Adelaide since 2012. This new office allows us to continue a strong focus on our people across the regions in which we operate,” Carroll said.

“Adelaide is a perfect place for the office as we work across six different time zones and need to be available to meet the needs of our staff and our customers in government.



“We have also found that we can attract and retain a highly skilled and professional workforce in South Australia who deliver the strong service ethos we require from all our employees.”

Serco Australia to call Adelaide home
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