Serco launches new business unit

Joint-capabilities

23 June 2021

By: Reporter

The services provider has launched a new facilities management business unit, aimed at bolstering its operations across Australia.

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Serco Asia Pacific has officially established a new integrated facilities management (FM) business unit, incorporating FM and asset management services in a bid to streamline its offering to Australian clients.

The new business unit is also expected to enhance contracts and broaden capability across Serco’s other five key sectors — Defence, Justice and Immigration, Health, Citizen Services and Transport.

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Ben Bayot, who joined the firm in January following the company’s acquisition of Facilities First Australia (FF), has been tapped to lead the new division.

“The appointment of Ben Bayot as the managing director of our new facilities management business unit delivers significant expertise,” Serco Asia Pacific CEO Peter Welling said.

“Ben will work closely with all our current business areas combining our local knowledge with true international expertise.”

This latest announcement follows Serco’s receipt of a seven-year contract, which involves the maintenance of defence infrastructure, including 200 sites and 19,000 buildings, replacement, property refurbishments and large construction projects.

“Our defence unit, which is recognised as Defence Industry Naval Business of the Year under the leadership of RADM Clint Thomas (Ret’d) AM, CSC, has built years of experience and with the knowledge drawn from our work in the UK and Middle East combined with Facilities First, has a compelling set of skills to support Defence across the region,” Welling added.

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“[I] am proud to have put substantial work into building out our considerable skills in asset and facilities management, which will enable us to offer enhanced services to our existing clients and reach new markets through our broadened capabilities.”