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Serco, BenchOn launch AIC portal

The companies have collaborated to develop the Serco Australian Industry Portal, developed to maximise Australian industry opportunities.

The companies have collaborated to develop the Serco Australian Industry Portal, developed to maximise Australian industry opportunities.

Serco has confirmed that it has partnered with BenchOn to create a new AIC portal, utilising BenchOn’s automated supplier matching capabilities to greater enhance Australian industry opportunities and build a stronger sovereign supply chain.


The new product, dubbed the Serco Australian Industry Portal, has been designed to enable the company to better utilise local Australian industry expertise.

“As a national employer, Serco has operations in every state and territory, allowing the company to draw from a diverse community of suppliers across the nation, supporting a myriad of differing product lines and people centric delivery tasks,” Clint Thomas, managing director at Serco Defence, said.

“Working with local industry is vital to our Australian operations, the delivery of world-class services to our customers, and responding to Australia’s defence capability needs.

“In addition to enabling Australian suppliers to express interest in joining our supply chain, engaging organisations like BenchOn is a key outcome of our Veteran Support Strategy – something that is extremely important to me as a former serviceman and to Serco as an organisation.

“We value the unique skills and experience that our veteran community possess and as a leading member of the Industry Advisory Committee (IAC) on Veterans’ Employment, supporting veteran-owned organisations is a natural evolution for Serco.


“Serco understands the core role of industry in delivering ADF Capability and the BenchOn portal will allow us to harness the full potential of Australian Industry, bringing local expertise to the forefront of our operations.”

Tim Walmsley, chief executive of BenchOn, explained that the new product would better support industry collaboration.

“Partnering with a leading brand such as Serco is a huge step towards our goal to make Australian industry connected, resilient and agile. The Serco Australian Industry Portal (AIP) will provide direct access for Australian businesses looking to work with Serco on their various programs while also connecting all businesses in the Serco supply chain to each other for greater opportunity and collaboration,” Walmsley explained.

“The live Business Intelligence dashboard is also an evolutionary step towards better AIC reporting and decision-making. Understanding, in real time, the depth of local industry capability, their local industry spend by business category and more will not only de-risk future Serco programs, but also promote greater local content and participation.

“We are excited to be working with Serco and look forward to seeing the benefits this portal will create not only for Defence, but all complementary industries that Serco works with.”

[Related: Serco signs two-year contract extension for ADF base services in the Middle East]

Serco, BenchOn launch AIC portal
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