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DVA partners with Australia Post to roll out new services for veterans

minister for veterans affairs darren chester
Minister for Veterans' Affairs Darren Chester. Image via @DarrenChesterMP

A new program set to improve access to general information about mental health services, counselling, rehabilitation, and transition and support services for veterans and their families has been launched in South Australia and Queensland.

A new program set to improve access to general information about mental health services, counselling, rehabilitation, and transition and support services for veterans and their families has been launched in South Australia and Queensland.

Mount Gambier in South Australia and North Lakes in the Moreton Bay area of Queensland are undertaking the pilot program which is being run by the Department of Veterans’ Affairs (DVA) in conjunction with Australia Post.

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Minister for Veterans’ Affairs Darren Chester said the pilot program is an expansion of DVA’s existing face-to-face service delivery network.

"This pilot, in partnership with Australia Post, is exploring the opportunity for DVA to further expand its reach to veterans and their families by tapping into the extensive network of Australia Post outlets," Minister Chester said.

"The pilot provides easy access to general information about mental health services, counselling, rehabilitation, and transition and support services to veterans and their families who may not have had prior contact with DVA.

"This expansion to a further two sites will provide more information about the way this service is accessed by veterans and their families in metropolitan and regional areas and will help us assess the benefits of the service further."

The pilot will not not replace any existing DVA program or service. The pilot will be evaluated before its conclusion at the end of June 2018.

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DVA partners with Australia Post to roll out new services for veterans
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